17 .Formal Reviews
18 .Usability Testing
19 ,Documents used in testing
20 . Testing the Documentation
21 . Web Testing
22 .Automated Testing and Test Tools
23 .Writing and Tracking Test Cases
24 .Defect Reporting
25 . Measuring Metrics
26 . Introduction to bug tracking tools used by Convergys (Jira, PVCS, Clear Quest)
27 .Introduction to TestLink